Vaisala MW15 Guía de usuario descargar pdf (Pagina 23)

Chapter 5 ___________________________________________________________ Vaisala Helpdesk

VAISALA________________________________________________________________________ 21

CHAPTER 5

VAISALA HELPDESK

Getting Help

For technical questions or assistance, contact Vaisala technical

support:

E-mail helpdesk@vaisala.com

Telephone +358 9 8949 2789

Fax +358 9 8949 2790

Return Instructions

If the product needs repair, please follow the instructions below to

speed up the process and avoid extra costs.

1. Read the warranty information.

2. Write a Problem Report with the name and contact information

of a technically competent person who can provide further

information on the problem.

3. On the Problem Report, please explain:

- What failed (what worked / did not work)?

- Where did it fail (location and environment)?

- When did it fail (date, immediately / after a while /

periodically / randomly)?

- How many failed (only one defect / other same or similar

defects / several failures in one unit)?

- What was connected to the product and to which connectors?

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Vaisala MW15 Guía de usuario Pagina 23